conditions

conditions

GENERAL TERMS AND CONDITIONS OF USE AND SALE (GTCUS)

Last updated: 10/03/2025

PREAMBLE

These General Terms and Conditions of Use and Sale (hereinafter "GTCUS") apply to the use of the CVReaderPro.com platform (hereinafter "the Platform") and to the subscription of services offered by the company BESTLOG S.A.R.L-S (hereinafter "the Provider"), registered under number B247724, with registered office at 30 rue des mines L-4631 Oberkon Luxembourg.

The "Provider" offers an artificial intelligence solution accessible via an API (Application Programming Interface) allowing the processing, analysis and transformation of Curricula Vitae (CVs) (hereinafter the "Service"). These General Terms and Conditions of Use and Sale (hereinafter the "GTCUS") are intended to define the conditions under which the Provider provides its Services to any professional client (hereinafter the "Client"). Access and use of the Service imply unreserved acceptance of these GTCUS.

PART I: GENERAL TERMS OF USE (GTU)

Article 1. Purpose of the Service

The Service is a B2B API-based CV processing solution using AI, including:

  • CV Parsing: Extraction and structuring of the data contained in the CV.
  • Evaluation: Analysis and scoring of the CV based on the job offers criteria provided by the Client (Matching).
  • Transformation: Formatting of the CV according to the graphic charter defined by the Client.
  • Masking: Processing of data to remove certain personal or other information from the CV according to the Client's requirements.

Article 2. API Access and Use

  1. Usage License: The Provider grants the Client a non-exclusive, non-transferable and limited license to use the API, solely within the framework of its professional needs and in accordance with the purpose of these terms.
  2. Credentials and API Keys: The Client is solely responsible for the confidentiality and security of the access keys (API Key) provided. Any use of the Service using these keys is deemed to have been made by the Client.
  3. Prohibitions: The Client is prohibited from using the API for unlawful purposes, reselling it, sublicensing it or exploiting access without the prior written consent of the Provider.

Article 3. Intellectual Property

The API, underlying AI algorithms, trademarks, logos, documentation, as well as all technologies used by CVREADERPRO are the exclusive property of the Provider.

The Client retains ownership of the data (CVs, job offers) submitted to the Service. The structured and transformed data generated by the Service on behalf of the Client (the “Outputs”) are the Client’s property, with the exception of the Provider’s AI models that enabled their generation. Any unauthorized reproduction, modification or use is strictly prohibited.

Article 4. Confidentiality and Data Protection (GDPR)

1. Client Obligations:

  • Use the services in accordance with applicable law and these GTCUS.
  • Not use the Platform for illegal purposes or purposes contrary to public order.
  • Ensure the legality of the data transmitted (particularly CVs and job offers).
  • Respect the intellectual property rights of the Provider.
  • In the context of CV processing, the Client acts as the Data Controller, and the Provider acts as the Processor under the General Data Protection Regulation (GDPR).

The Client guarantees to have all necessary rights over the CVs and data submitted to the Service. By submitting CVs, they grant CVReaderPro the necessary license to process this data solely to provide the Service.

The Client acknowledges that CVs may contain personal data (name, contact details, etc.) governed by the General Data Protection Regulation (GDPR) and similar legislation.

The Client acts as the Data Controller for the data they provide. They undertake to inform the relevant candidates and obtain their consent if required, in accordance with GDPR.

CVReaderPro acts as a Processor and undertakes to process data only for the purposes of providing the Service, respecting appropriate technical and organizational security measures. Our privacy policy outlines these commitments.

The anonymization feature is provided as a tool. It is the Client’s responsibility to verify that the result complies with their legal anonymization obligations.

2. Provider Obligations:

The Provider agrees to process data solely for the purposes provided by the Service (parsing, matching, anonymization), to implement all appropriate technical and organizational measures to ensure the security and confidentiality of the data, and not to disclose data to third parties except by legal request or with the Client’s authorization.

Ensure the availability and security of the Platform under reasonable conditions.

Maintain the confidentiality of the Client’s data, in accordance with the privacy policy.

PART II: GENERAL TERMS OF SALE (GTS)

Article 5. Subscriptions and Credits

  1. Subscription Plans: The Service is accessible through predefined annual subscriptions entitling the Client to a quota of “Credits” usable over a twelve (12) month period.
  2. Definition of Credit: A Credit corresponds to one unit of Service usage. The breakdown is as follows:

    Standard parsing of a CV: 1 Credit consumed.

    Advanced Mode (if enabled): + 1 additional Credit (total of 2 Credits).

    Use of OCR (if necessary): + 1 additional Credit.

    Matching/Evaluation and Transformation of the parsed CV: Free (0 additional credit).

  3. Credit Validity: Credits are valid for the duration of the annual subscription. Unused credits at the end of the subscription are forfeited and are non-refundable.
  4. Recharging/Overage: If Credits are exhausted before the end of the subscription period, the Client may purchase a recharge offer or upgrade to a higher subscription, based on current rates.

Article 6. Price and Payment Terms

  1. Prices: Prices are expressed in Euros (€) and exclude taxes (excl. VAT). VAT is added at the applicable rate at the time of invoicing.
  2. Billing and Payment: The subscription price is billed annually and payable in advance on the subscription or renewal date. Payment is made by credit card. The Client receives an electronic invoice after order confirmation.
  3. Late Payment: In case of late payment, the Provider may suspend API access without notice until full payment is received. Late penalties will apply as per applicable law (legal interest rate + 10 points), along with a fixed compensation of €40 for recovery costs.

Article 7. Duration, Renewal and Termination

  1. Duration: The subscription is entered into for a firm period of twelve (12) months from the subscription date.
  2. Renewal: The subscription is renewable by tacit agreement for successive twelve (12) month periods, unless terminated by either party with 30 days’ notice prior to the current subscription expiry date.
  3. Termination for Breach: In case of serious breach by either party of its contractual obligations, not remedied within [e.g. fifteen (15)] days from receipt of a notice specifying the breach, the contract may be terminated by the aggrieved party as of right.

PART III: GENERAL PROVISIONS

Article 8. Liability

  1. Obligation of Means: The Provider undertakes to deliver the Service diligently and according to best practices. The Provider is bound by an obligation of means.
  2. Limitation of Liability: The Service is provided "as is" and "as available." The Platform does not guarantee that the Service will be uninterrupted or error-free. It cannot guarantee a 100% parsing or matching rate due to the variety of CV formats and the complexity of human language. The Provider is not liable for indirect damages suffered by the Client, such as data loss, business interruption, commercial harm, or loss of earnings. In any event, if the Provider's liability is incurred, it shall be limited to the total net amount (excl. VAT) paid by the Client under the current annual subscription for the proven direct damage.
  3. Exclusions: The Provider is not responsible for service interruptions or failures due to misuse of the API by the Client, internet connection issues, or force majeure. The Provider shall not be held liable for:
    1. Indirect damages (data loss, commercial harm, etc.);
    2. Service interruptions due to external causes (force majeure, maintenance, etc.);
    3. Fraudulent or non-compliant use of the services by the Client.
  4. Data Protection: Personal data collected is processed in accordance with the GDPR and the Provider's privacy policy, available on the Platform.

Article 9. Force Majeure

Neither party shall be held liable for failure to perform its contractual obligations if such failure results from a force majeure event as defined by case law and Article 1218 of the French Civil Code.

Article 10. Governing Law and Jurisdiction

  1. Governing Law: These GTCUS are governed by French law.
  2. Jurisdiction: Any dispute relating to the interpretation or execution of these GTCUS shall, failing an amicable resolution, fall under the exclusive jurisdiction of the competent courts in the jurisdiction of the Provider’s registered office (in Luxembourg).

Article 11. Modification of the GTCUS

The Provider reserves the right to modify these GTU/GTS at any time. Changes become effective upon publication on the Platform. The Client is encouraged to review them regularly.